Effective Date: 1/1/24
At Lumi Window Cleaning, we are committed to safeguarding your privacy and ensuring the security of your personal information. This SMS Privacy Policy outlines how we collect, use, and protect your data when you use our SMS messaging service. By providing us with your personal information, you consent to the practices described in this policy.
- Information We Collect
When you make an appointment for window cleaning services on our website (lumiwindowcleaning.com), we may collect the following information via our online form:
- Full Name
- Email Address
- Phone Number
- Residential or Business Address
- How We Use Your Information
We use the information you provide for the sole purpose of scheduling and managing your window cleaning appointments. Specifically, we use your data for the following purposes:
- To confirm your appointment details.
- To send reminders about upcoming window cleaning appointments.
- To provide important updates or notifications related to your appointment.
- To respond to any inquiries or requests you may have submitted through our website.
- SMS Communication Hours
Our SMS messaging system operates within the following hours:
- Messages will be sent between 8:00 AM and 6:00 PM local time, respecting your time zone.
- Disclosure of Information
We will never sell, rent, or share your personal information with any third parties for marketing purposes. Your information will only be disclosed to our authorized personnel and service providers who require access to it for the purposes mentioned in section 2 above.
- Security Measures
We take your privacy and data security seriously. We have implemented reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. Our website uses secure encryption protocols to safeguard the transmission of data between your browser and our server.
- Your Rights
You have the following rights concerning your personal information:
- The right to access the personal information we hold about you.
- The right to correct any inaccuracies in your personal information.
- The right to request the deletion of your personal information.
- The right to object to the processing of your personal information.
To exercise these rights or if you have any concerns about your personal data, please contact us using the contact information provided at the end of this policy.
- Consent
By using our website and providing your personal information, you consent to the collection, use, and disclosure of your data as described in this SMS Privacy Policy.
- Changes to this Privacy Policy
We may update this SMS Privacy Policy to reflect changes in our data practices or legal requirements. We will post any revisions on our website, and the updated policy will be effective immediately upon posting.
- Contact Us
If you have any questions, concerns, or requests related to this SMS Privacy Policy or the handling of your personal information, please contact us at: (Lumiwindowcleaning@gmail.com , 602-898-9274).
We appreciate your trust in Lumi Window Cleaning and are committed to protecting your privacy while providing you with exceptional window cleaning services. Thank you for choosing us.
